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Privacy Policy:

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Stitch Deal Pvt Ltd and its subsidiaries collect, use and share information about you when you use our websites, networks, applications, mobile applications, online services, and other services provided by us ("Services") or otherwise interact with us.

WHAT INFORMATION DO WE COLLECT ABOUT CUSTOMERS?

INFORMATION THAT YOU PROVIDE:

  • Registration and Profile Information. When you create an account, place an order, we ask you for your name, email address, phone number, payment information, billing and shipping address, demographic information, and other information you choose to provide
INFORMATION WE COLLECT WHEN YOU USE OUR SERVICE

INFORMATION THAT YOU PROVIDE:

  • Location Information. When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
  • Device Information: We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens
  • Usage Information:To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, purchases you make, and the dates and times of your visits
  • Information We Infer:We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences.
  • User Feedback:We receive information about ratings and reviews that you post when you use our Services
HOW DO WE USE THE INFORMATION WE COLLECT?

We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes:

  • We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud
  • We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you
  • We also use your email address to help you create, manage, and maintain an account on our Services.
  • To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s
  • To monitor and analyze trends, usage and activities, and improve our Services and product offerings
  • To provide, maintain, and improve our products and Services, including customer service
  • To record purchases that you have made through our Services
  • To allow you to post comments and communicate with us through our Services, including on our social media pages;
  • To facilitate the connection of third-party services or applications, such as social networks
  • To facilitate transactions and payments
  • To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
  • For compliance purposes, including enforcing our Terms Of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency
WHAT CHOICES DO I HAVE?

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at privacy@stitchdeal.com

CHILDREN'S PRIVACY

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@stitchdeal.com

DATA SECURITY

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us

NOTICE OF CHANGES

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you